Privacy Policy

The Common Platform ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website thecommonplatform.sbs (the "Site") or use our translation services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

1. Collection of Your Information

We may collect information about you in a variety of ways. The information we may collect via the Site includes:

1.1 Personal Data

When you use our services or contact us, we may collect personally identifiable information, such as:

• First and last name
• Email address
• Phone number
• Mailing address
• Payment information (for service purchases)
• Any other information you choose to provide

1.2 Content for Translation

When you submit documents or content for translation, we collect and process the information contained within those materials. This may include personal data or confidential information included in the documents.

1.3 Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Site.

1.4 Financial Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you purchase our services. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor, [Payment Processor Name], and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

1.5 Data From Social Networks

User information from social networking sites, such as Facebook, LinkedIn, Twitter, including your name, social network username, location, gender, birth date, email address, profile picture, and public data for contacts, if you connect your account to such social networks or interact with us through these platforms.

1.6 Mobile Device Data

Device information, such as your mobile device ID, model, and manufacturer, and information about the location of your device, if you access the Site from a mobile device.

1.7 Cookies and Similar Technologies

We may use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience. For more information about our use of cookies, please see the "Cookies and Web Beacons" section below.

2. Use of Your Information

We may use the information we collect about you for a variety of purposes, including to:

• Provide, maintain, and improve our services
• Process translations and fulfill your requests
• Provide you with customer support and respond to your inquiries
• Send you technical notices, updates, security alerts, and support and administrative messages
• Communicate with you about products, services, offers, promotions, and events, and provide news and information we think will be of interest to you
• Monitor and analyze trends, usage, and activities in connection with our services
• Detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of The Common Platform and others
• Personalize and improve the services and provide content or features that match user profiles or interests
• Facilitate contests, sweepstakes, and promotions and process and deliver entries and rewards
• Carry out any other purpose described to you at the time the information was collected

3. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

3.1 By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

3.2 Business Partners and Service Providers

We may share your information with our business partners, service providers, and subcontractors (such as translators, editors, or technical specialists) who need to know information to process your translations or help us provide our services. These parties are obligated to keep your information confidential and secure.

3.3 Marketing Communications

With your consent, we may share your information with third parties for marketing purposes, as permitted by law.

3.4 Business Transfers

If we or our assets are acquired, or in the unlikely event that we go out of business or enter bankruptcy, user information would be one of the assets transferred to or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

3.5 Interactions with Other Users

If you interact with other users of the Site, those users may see your name, profile photo, and descriptions of your activity.

3.6 Online Postings

When you post comments, contributions, or other content to the Site, your posts may be viewed by all users and may be publicly distributed outside the Site in perpetuity.

3.7 Affiliates

We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or that are under common control with us.

4. Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the Site to help customize the Site and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the Site.

Specifically, we use cookies for the following purposes:

• Essential Cookies: Necessary for the operation of our website
• Analytical/Performance Cookies: Allow us to recognize and count visitors and analyze site usage
• Functionality Cookies: Enable features like remembering preferences
• Targeting Cookies: Record your visit, pages visited, and links followed for delivering more relevant advertisements

5. International Data Transfers

Your information, including Personal Data, may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Kingdom and choose to provide information to us, please note that we transfer the information, including Personal Data, to the United Kingdom and process it there.

When we transfer your personal data outside your jurisdiction, we implement appropriate safeguards to ensure that your personal information remains protected, including:

• Using standard contractual clauses approved by relevant authorities
• Ensuring third-party processors comply with applicable data protection regulations
• Obtaining your explicit consent for certain transfers

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security, and improperly collect, access, steal, or modify your information.

7. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

For clients, we typically retain personal information and translation projects for 7 years after our last interaction to comply with financial and legal requirements. For job applicants and translators, we may retain your information for up to 2 years to consider you for future opportunities unless you request deletion.

8. Your Data Protection Rights

Depending on your location and applicable laws, you may have certain rights regarding your personal information:

• Right to Access: You have the right to request copies of your personal data.
• Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Right to Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Right to Data Portability: You have the right to request that we transfer the data we have collected to another organization, or directly to you, under certain conditions.

If you would like to exercise any of these rights, please contact us using the information in the "Contact Us" section below. We will respond to your request within 30 days.

9. Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children under 16. If we learn we have collected personal information from a child under 16, we will delete that information as quickly as possible. If you believe we might have any information from or about a child under 16, please contact us immediately.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

11. Contact Us